FAQ
The Ins And Outs of How We Do Business
Frequently asked questions
What are the benefits of professional cleaning compared to doing it myself?
Our trained professionals use advanced techniques and tools to deliver a higher-quality clean, saving you time and reducing stress.
Are your cleaning professionals trained and trustworthy?
Yes, our team members are fully trained, vetted, and committed to providing excellent service with attention to detail.
Do I need to be home during the cleaning?
It’s entirely up to you! Our team can clean while you’re away or when you’re present, depending on your preference.
What is your cancellation or rescheduling policy?
We understand that schedules can change. You can cancel or reschedule appointments—just let us know in advance.
What should I do to prepare for a cleaning appointment?
Simply pick up personal items or valuables you want to be moved. We'll handle the rest!
What products and equipment do you use?
Unless requested by clients to use their own products, we use high-quality, eco-friendly products and professional-grade equipment to ensure a thorough and safe clean for your home.
How often can I schedule cleanings?
You can choose from weekly, bi-weekly, monthly, or one-time cleaning services based on your lifestyle and maintenance needs.
Why should I choose a home cleaning plan?
A cleaning plan ensures consistent results, saves time, and provides professional quality tailored to your specific needs.
Can I customize my cleaning plan?
Absolutely! You can prioritize areas of your home, add special services, or adjust the frequency of cleanings to fit your schedule.